About Us

About FixGenie

Your Trusted Partner in Tech Repair Solutions

At FixGenie, we understand that when your technology fails, you need reliable solutions fast. As the UK's premier supplier of high-quality replacement parts for laptops, desktops, and mobile devices, we've built our reputation on three core principles: exceptional quality, competitive pricing, and uncompromising service.

Why Choose FixGenie?

Premium Quality, Guaranteed

Every component in our extensive catalogue undergoes rigorous quality assurance testing before reaching our customers. From laptop batteries and chargers to keyboards, screens, and specialized repair tools, we source directly from trusted manufacturers and authorized distributors. This commitment to quality means you can rely on our parts to deliver professional-grade performance every time.

UK-Based Excellence

Unlike many competitors who rely on lengthy overseas shipping, FixGenie maintains comprehensive stock levels right here in the United Kingdom. This strategic approach ensures rapid dispatch times, reduced shipping costs, and the peace of mind that comes with supporting British business. Our UK warehouse facilities enable us to offer same-day dispatch on orders placed before 2 PM.

Professional-Grade Support

Whether you're a seasoned repair technician, IT professional, or someone tackling their first DIY fix, our technical support team provides expert guidance tailored to your skill level. We believe that premium service extends far beyond the point of sale, which is why we offer comprehensive product support, installation guidance, and troubleshooting assistance.

Our Mission

FixGenie was founded by experienced technology professionals who recognized a significant gap in the UK repair parts market. Too often, repair shops and individuals faced the choice between overpriced OEM components or questionable quality alternatives from unknown suppliers. We established FixGenie to bridge this gap, offering professional-grade parts at competitive prices with the reliability and service standards that UK customers deserve.

What Sets Us Apart

Verified Supply Chain: We work exclusively with established manufacturers and authorized distributors, ensuring authenticity and reliability across our entire product range.

Comprehensive Testing: Our quality assurance process includes functionality testing, compatibility verification, and durability assessment for every product line.

Technical Expertise: Our team combines decades of experience in electronics repair, retail technology, and customer service to provide informed recommendations and solutions.

Transparent Service: No hidden fees, no surprise charges, and no complicated return policies. We believe in straightforward, honest business practices that put our customers first.

Environmental Responsibility: By enabling repairs rather than replacements, we're contributing to a more sustainable approach to technology consumption while helping our customers save money.

Our Product Range

FixGenie specializes in replacement parts and accessories for:

  • Laptop computers (all major brands and models)
  • Desktop systems and workstations
  • Smartphones and tablets
  • Gaming devices and peripherals
  • Networking and connectivity equipment

From common consumables like batteries and chargers to specialized components like motherboards and display assemblies, our inventory covers the full spectrum of repair and upgrade requirements.

Service Standards

We've built FixGenie around the service standards we'd want to experience as customers. This means secure checkout processes, multiple payment options, comprehensive product information, and responsive customer service. Our tracked delivery service ensures you know exactly when your parts will arrive, while our hassle-free returns policy provides additional peace of mind.

Get In Touch

Ready to experience the FixGenie difference? Browse our extensive catalogue, contact our technical support team for expert advice, or reach out with any questions about our products and services. We're here to help you get your technology working perfectly again.

Contact Information:

Email: support@fixgenie.com

FixGenie - Making hardware simple.